How we make communications work
Reeves works as a public relations and communications function for organisations that want their communications to be clear, credible and joined up.
We work at senior levels on serious issues, but we’re practical, straightforward and good to work with. Public relations sits at the centre of what we do. Around it are press office and crisis communications, social media management, content creation, video production, creative design and corporate communications. These aren’t separate offers. They’re parts of the same job.
We work on defined projects and on ongoing retainers, depending on what’s needed.
Most of our client relationships are longstanding, some are in their third decade. That comes down to understanding and fit.
Press office and crisis communications
Press office work is the backbone of Reeves.
We manage proactive media relations, handle enquiries as they arise and support organisations that operate in environments where scrutiny is part of the territory. That might be day-to-day press office cover, or focused support around announcements, issues or change.
Much of the account handling team has a background in journalism, either through newsroom experience or formal training. That shapes how we judge what’s genuinely newsworthy and how stories are likely to land.
Our work is underpinned by long-standing professional relationships across regional, national and trade media, built over many years by being credible, reliable and straight with journalists.
Crisis communications sit within the same discipline. When attention sharpens or issues escalate, we support leadership teams with clear advice, disciplined messaging and practical handling. The focus is always on proportion, credibility and protecting long-term reputation.
Social Media Management
Social media is managed as part of reputation management, not as a content treadmill.
We take responsibility for day-to-day channel management, tone of voice, governance and reactive response. For many organisations, social media is where issues surface first. It needs the same level of judgement as press office work, not a separate mindset.
Social activity is aligned with media relations, corporate communications and wider messaging so that organisations sound consistent wherever they are heard.
Content Creation
Content is used to explain, reassure and inform.
We create written content, photography, newsletters and longer-form materials that support press activity, social media and stakeholder communications. The emphasis is on clarity and usefulness, not volume.
Content works best when it’s part of a wider communications plan. That’s how we approach it.
Video Production
Video is often the clearest way to explain complex or sensitive issues.
Reeves produces video in-house, from training films and explainers to campaign and stakeholder content. Every film starts with the question of what needs to be understood, not what needs to look impressive.
Narrative and context come first. Production quality follows.
Creative Design
Design supports meaning. It does not compete with it.
We deliver creative design across digital and print, ensuring visual presentation reinforces message, tone and audience understanding. Design work is practical and disciplined, helping organisations communicate clearly and consistently.
Corporate Communications
Clear internal and corporate communications matter, particularly during change or scrutiny.
We support leadership and communications teams with staff communications, stakeholder messaging and corporate narrative, ensuring internal and external messages do not drift apart.
The aim is alignment, confidence and credibility.
Communications strategy & counsel
Alongside delivery, Reeves provides senior communications advice.
This includes communications strategy, messaging frameworks and campaign planning, usually to bring structure and coherence to activity that has grown unevenly or reactively.
Strategy exists to guide decisions, not to sit on a shelf.